Service commitment
As hotels’ important products for security, when electronic lock system happens any problem
in the process of its usage and the problems are not solved in time, the hotel’s business will
be interfered and the reputation will be affected. Our company insists on the service tenet that
customers are forever right, and we should provide accurate, timely, careful, and appropriate
services.
Service Hotline
(86-519)-85129612 (86-519)-85909545
Pre-sale services
Providing various counseling for free: market information, how to choose appropriate
products, investment estimate, explanations on technique and so on.
Services in the sale process
 
 
Design the card logo for customers freely
 
Provide a record card for free
Door to door service
Install and test electronic lock system,Provide training services for relevant department.
After-sale services
We have one-year warranty (cards are consumable, six-month warranty for free), and
services of life-long maintenance
As long as receiving the request for maintenance, we promise to arrive at the scene.
We implement long-term tracking service to all customers, promoting our products are in
good condition.
Overrunning the period of warranty, the customer can sign “golden key maintenance
agreement”, and then the product can be maintained by our professional staff, so as to
ensure its long-term stable running.
 
Using other company’s products, we will also do our best to provide our services.